Privacy Policy — How taka with Handles Your Data

1 Information We Collect

taka with collects personal information from players in Bangladesh in order to provide a safe, compliant, and fully functional gaming and betting service. The categories of information we collect, and the circumstances in which we collect them, are described in detail below.

Information You Provide Directly

When you register a taka with account, you provide us with the following information:

• Full legal name, as it appears on your government-issued identity document.
• Date of birth (required for age verification — all players must be 18 or older).
• Bangladesh mobile number, used for account verification, two-factor authentication, and support communications.
• A secure password of your choosing (stored in hashed form — never in plain text).
• Payment method details, including the mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account information associated with your deposits and withdrawals.

During KYC (Know Your Customer) verification, you may also be asked to upload a copy of your National Identity Card (NID), passport, or other government-issued photo identification, together with a document confirming your registered address if required.

Information Collected Automatically

When you access the taka with platform, our systems automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (country and city level).
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, features used, and gameplay history.
• Session start and end times, and duration of gaming sessions.
• Deposit and withdrawal history, bonus usage, and betting activity.
• Cookie identifiers and similar tracking data (see the Cookies section below).

Information from Payment Partners

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a supported Bangladesh bank, taka with receives transaction confirmation data from those payment providers, including transaction reference numbers, timestamps, and amounts. taka with does not store full payment credentials such as bKash PINs or bank account passwords — these are processed exclusively by the respective payment provider and are never transmitted to or stored on taka with systems.

2 How We Use Your Data

taka with uses the personal data we collect for the following purposes. We will not use your data for any purpose not listed here without first obtaining your explicit consent or as required by applicable law.

Marketing Communications

With your consent, taka with may send you promotional messages relating to bonuses, seasonal offers (such as Eid promotions or Pohela Boishakh specials), and new game launches via SMS to your registered Bangladesh mobile number. You may withdraw your consent to receive marketing communications at any time by contacting our support team at [email protected] or by updating your communication preferences in your account settings panel. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

Automated Decision-Making

taka with uses automated systems to detect unusual patterns of gameplay or payment activity that may indicate fraud, collusion, or money laundering. Where an automated system flags an account for review, a member of our compliance team will manually assess the case before any consequential action (such as account restriction or closure) is taken. You have the right to request human review of any decision that materially affects your taka with account.

3 Data Sharing & Third Parties

taka with does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following defined circumstances and only to the extent strictly necessary for the stated purpose.

Payment Service Providers

To process deposits and withdrawals, taka with shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard. These partners are bound by their own data protection obligations and are authorised to use shared data solely for the purpose of processing the relevant transaction.

Game Software Providers

taka with licenses casino and sports betting content from third-party game studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. When you play a game provided by one of these studios, certain technical data — such as session tokens, bet amounts, and game outcomes — is transmitted to the game provider's servers in order to deliver the game and calculate results. Game providers receive only the technical data required to operate the game and do not receive your full personal profile.

Legal and Regulatory Disclosures

taka with may disclose personal data to law enforcement authorities, regulatory bodies, or other government agencies where we are legally required to do so, or where disclosure is necessary to prevent or detect crime, protect the rights or safety of any person, or comply with a court order or other binding legal instrument. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event that taka with undergoes a merger, acquisition, or sale of all or part of its business assets, player data held at the time of such transaction may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice of any such transfer and of any resulting material change to this Privacy Policy.

4 Cookies & Tracking Technologies

taka with uses cookies and similar tracking technologies to operate the platform, remember your session, personalise your experience, and analyse how players interact with the site. A cookie is a small text file placed on your device by the taka with website when you visit. Cookies do not contain your password or payment information.

Types of Cookies We Use

Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your taka with account and using core platform features. Disabling functional or analytics cookies will not prevent access to the platform but may result in a less personalised experience. Instructions for managing cookies are available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Samsung Internet.

5 Data Retention & Storage

taka with retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply to the main categories of data we hold:

• Account registration data — Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations.
• KYC and identity verification documents — Retained for a minimum of five (5) years from the date of submission, or longer if required by a specific legal or regulatory obligation.
• Transaction records (deposits, withdrawals, bet history) — Retained for a minimum of five (5) years from the date of each transaction.
• Support communications — Retained for three (3) years from the date of the last communication, unless the matter relates to a legal dispute, in which case records are retained until final resolution.
• Marketing consent records — Retained for the duration of your account, plus two (2) years following account closure or withdrawal of consent.
• Analytics and session data — Retained in aggregated, anonymised form indefinitely; identifiable session logs retained for up to twenty-four (24) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents its reconstruction. If you request deletion of your account and data before the expiry of a mandatory retention period, taka with will restrict the use of your data to only those processing activities required by law and will delete all data not subject to a mandatory retention obligation promptly upon receipt of your verified request.

Data Storage Location

Personal data collected by taka with is stored on secure servers. taka with takes reasonable technical and organisational measures to ensure that data stored in all locations is protected to the same standard as data held domestically, including contractual data protection clauses with all hosting and infrastructure providers.

6 Your Privacy Rights

As a player on the taka with platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and include your registered mobile number for identity verification. taka with will respond to all verified requests within thirty (30) calendar days.

7 Data Security Measures

taka with implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our key security practices include:

• SSL/TLS encryption — All data transmitted between your device and the taka with platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by the padlock icon displayed in your browser's address bar.
• Password hashing — Your account password is stored exclusively as a one-way cryptographic hash. taka with staff cannot view your password in plain text at any time.
• Two-factor authentication (2FA) — SMS-based two-factor authentication is available to all registered players and is strongly recommended for accounts holding significant balances.
• Access controls — Access to player data within the taka with organisation is restricted on a strict need-to-know basis. Staff who handle personal data receive training in data protection obligations.
• Regular security reviews — The taka with platform undergoes periodic security assessments to identify and address vulnerabilities before they can be exploited.
• Incident response — In the event of a data breach that poses a risk to your rights or freedoms, taka with will notify affected players without undue delay and take immediate remedial action.

While taka with takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.

8 Policy Updates & Contact

Changes to This Privacy Policy

taka with reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The effective date at the top of this page will be updated whenever a material change is made. For significant changes that substantially affect how we process your personal data, we will provide direct notification to all registered players via their registered Bangladesh mobile number or on-screen notification upon next login.

We encourage you to review this Privacy Policy periodically to stay informed about how taka with protects your personal data. Your continued use of the taka with platform following publication of an updated Privacy Policy constitutes your acceptance of the updated terms.

How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way taka with handles your personal data, please contact our dedicated privacy support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Support Hours: 24 hours a day, 7 days a week, including Eid and all Bangladesh public holidays (BST, UTC+6)
• Response Time: We aim to acknowledge all privacy enquiries within 48 hours and provide a full response within 30 calendar days.

taka with takes all privacy complaints seriously. If you are not satisfied with our response to your privacy enquiry, you may escalate the matter by requesting a formal review, and a senior member of our compliance team will reassess your case independently.